ChinaGo Support

Privacy Policy

Last updated: August 22, 2026

ChinaGo respects your privacy. This policy explains how information is handled when you use the ChinaGo iOS app.

Information You Provide

Text, speech, images, and related context that you submit may be processed to provide translation and travel-assistance features. Please avoid submitting unnecessary sensitive information.

Permissions

ChinaGo may request access to your microphone, speech recognition, camera, or photo library only when you use features that require them. You can manage these permissions in iOS Settings.

Information Stored on Your Device

App preferences, conversation history, and saved travel cards may be stored locally on your device. You can remove this information through the app where available or by deleting the app.

Service Providers

ChinaGo may send feature inputs to third-party service providers when necessary to generate translations or assistant responses. These providers process information according to their own privacy policies and security practices.

Purchases

ChinaGo uses RevenueCat to validate and restore App Store purchases. RevenueCat may process purchase history and a randomly generated anonymous app user identifier. Payment details are handled by Apple and are not provided to ChinaGo.

Advertising and Tracking

ChinaGo does not use your information for advertising or cross-app tracking.

Support Messages

If you contact us, we receive your email address and the information included in your message so that we can respond to your request.

Children's Privacy

ChinaGo is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Policy Updates

We may update this policy when ChinaGo's features or legal obligations change. The latest version will always be available on this page.

Contact

For privacy questions, email zhengzhaohuo@163.com.